- $20 minimum order excluding any tax or delivery charge. A service charge will be added if the invoice does not meet the required minimum.
- Items in stock will be on delivery in less than 24 hours, 1 to 2 days for standard items.
All returns must be within 10 days of the invoice date and must have a PROGODIRECT returned merchandise authorization (RMA) number.
- Only product in the original unopened PROGODIRECT packaging will be accepted
- Returns must be sent prepaid to PROGODIRECT
- Standard restocking charge is 20% of invoice cost, plus freight cost
- Tools and special orders are non returnable
- Partial returns will not be accepted
- Special items may not be canceled or returned
- We reserve the right to under or over ship by up to 10% on special items